THE TOP 6 CURRENT PROBLEMS [and SOLUTIONS] CAUSING THE MOST ISSUES
. 2: The latest version of the Apple Mac OS (Lion - 10.7.x) DOES NOT support CAC natively. Please remember this when you decide to upgrade to Lion from Snow Leopard (10.6.8). We have found 8 different options for you to continue using your CAC on your Lion Mac. Please visit the Lion specific page to see the options.
3: Army users, when you are installing ApproveIt 6.5, you receive "No host application was found on this computer. Please install the host application before installing ApproveIt Desktop" you'll want to look here for the solution
4: If you have the "Gemalto TOP DL GX4 144" CAC, and sometimes the "Oberthur ID One 128 v5.5 Dual" CAC, are using Windows 7, you "may" be able to use your CAC without installing ActivClient.
5: If you have the "Oberthur ID One 128 v5.5 Dual" CAC and it does not appear to be working with your Windows computer you will need to install ActivClient 6.2.0.50, AND then update it to at least 6.2.0.119.
6. Mac users who have purchased the IO Gear GSR-202 CAC reader from the PX / BX may have problems. We've worked with Thursby Software and IOGear to find an update (which is actually a downgrade) for the firmware on the reader. Please use the following 2 files in this folder to update your CAC reader.
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The intent of this website is to assist you with the installation of software so you can use your CAC on your Windows Personal Computer. Mac users look below
I have devised 6 different methods for you to utilize to install the software.
1. Click the Software & Install Button (second button from the left) in the row of buttons at the top of every page in the site. Once you click the Software & Install Button, follow the buttons from left to right. 2. Use the Site Map link at the top of every page (left of the MilitaryCAC.com logo) 3. Use the Installation Steps above 4. Use the "One-Stop Shop" notes page. 5. Use the quick visual installation class instructions PDF or PowerPoint 6. Watch videos showing and explaining how to install the software
If you would like to utilize your CAC to only logon to AKO or other CAC enabled sites (and not sign forms), consider using LPS (Lightweight Portable Security) and not install any CAC software on your computer.
Please utilize the contact page to ask Questions, offer Comments, Ideas, and / or Suggestions. This website was developed and is maintained by Michael J. DanberryI created this website because I was unable to find information showing me how to utilize my Common Access Card (CAC) on my personal computers. MilitaryCAC.com has been online since 9 November 2007 and has now grown to 106 individual pages of CAC related information and support.I am the content provider for the Army Knowledge Online (AKO) CAC Reference Center. I am not employed by AKO, I assist by answering emails addressed to AKO dot CAC at US dot Army dot mil and maintain the pages related to CAC.
You can watch my presentation from the AKO - Community Page Administrator Workshop (CPAW) 2010
Army Times article about MilitaryCAC.com
This website is designed to primarily assist Army users using Microsoft Windows.
Luckily for you, and due to the similarities in the software, I can provide support for other Government agencies and Operating Systems as well. Simply click the respective links below:
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If you have questions or suggestions for this site, contact Michael J. DanberryCurrent Visitor Information Visitor HistoryProviding assistance since November 2007. Most visitors in one day: 3590 on 1 May 2012Most visitors in one month: 84,022 in January 2012Total unique visitors in 2011: 728,097
Last Update or Review: Wednesday, 02 May 2012 18:29 hrs
The following domain names all resolve to the same website: ChiefsCACSite.com, CommonAccessCard.us, CommonAccessCard.info, ChiefGeek.us, ChiefGeek.info, MilitaryCAC.info, MilitaryCAC.us, MilitaryCAC.org, & MilitaryCAC.net
Let me HELP you via remote assistance
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